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Privacy Policy

Information about our organization and websites

MV Transportation, Inc. ("MV") is providing this Privacy Policy to give you notice of our practices and of the choices you can make about the way your information is collected online and how that information is used. Please read this Privacy Policy carefully and revisit this page from time to time to review any changes that may have been made.

MV may amend this Privacy Policy at any time by posting the amended terms on this site. All amended terms automatically take effect on the date set forth in the posted Privacy Policy, unless otherwise specified.

Sites covered by this Privacy Policy

This Privacy Policy applies to all MV owned websites and domains, including but not limited to FlexFleet (collectively, "MV Websites"). The MV Websites may provide links to third-party websites for your convenience and information. If you access those links, you will leave the MV Websites. We do not control those sites or their privacy practices, which may differ from our own privacy practices. This Privacy Policy does not cover any personal data that you choose to give to third parties. We do not monitor or control the information collected by such sites or the privacy practices of any third parties, and we are not responsible for their practices or the content of their sites.

Types of information we collect and use

In this policy, "personal information" or "personal data" means information about an identifiable individual that is subject to protection under the law in the jurisdiction in which you reside. In some jurisdictions, "personal information" or "personal data" will not include business contact information. The MV Website collects information through a variety of different ways and for different purposes.

  • User communications - When you send an email or other communication to us through the MV Websites, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
  • Cookies and other digital markers - When you visit the MV Websites, we automatically collect technical information about your visit through cookies or other digital markers (such as browser type, Internet service provider, platform type, internet protocol (IP) addresses, referring/exit pages, operating system, date/time stamp). Cookies and other digital markers are small computer files that may be stored on your computer's hard drive or embedded in our website pages that enable us to identify you and track your visit on the MV Websites. We do not associate this information with other information about you. We aggregate this information for reporting about the MV Websites to analyze trends, diagnose problems with our server, administer the MV Websites, to track user movement and use, and to gather broad demographic information. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some MV features and services may not function properly if your cookies are disabled.

We may also use the information provided by you for purposes related to the improvement of the MV Website and our business, including performance auditing, research and analysis in order to maintain, protect and improve our services, ensuring the technical functioning of our websites and developing new services. We only use your personal information for the purposes described in this Privacy Policy.

Sharing of information

MV does not disclose personal data to third parties for their own use without your permission. However, in some cases, MV may be required to share information as a result of the applicable law. For example, MV may be required to disclose information as a result of a court order, subpoena or warrant. In addition, we may, subject to applicable law, voluntarily provide information in order to assist in a law enforcement investigation or where the disclosure is necessary to protect our systems, our business or the rights of others.

Children's privacy

MV is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. MV does not knowingly collect information from children under the age of 13 and MV does not target its websites to children under 13.

Your choices and opting-out

If MV uses your personal information in a manner not described in this Privacy Policy, such as providing you with promotional communications, we will notify you of such use and give you the opportunity to opt-out of such use. You may opt-out of receiving communications from us by emailing us at Please type "Opt-Out" in the subject line.

Keeping your information secure

MV stores personal information on our servers in the United States of America. MV does not guarantee or warrant the security of our servers nor can we guarantee that information you supply through the MV Website will not be intercepted while being transmitted over the Internet. We follow generally accepted industry standards to protect the personal data submitted to us, both during transmission and once we receive it.

Business transitions

In the event that MV goes through a business transition, such as a merger, acquisition by another company or sale of all or a portion of its assets, your personal information will likely be among the assets transferred.

Terms and Conditions

If you choose to visit the MV Websites, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms and Conditions, including, but not limited to, disclaimers of warranty, limitations of liability, and arbitration of disputes.

Contacting us

We value your opinions. If you have comments or questions about this Privacy Policy or to advise us of a concern relating to the handling of your personal information, please send us an e-mail at If your concern is privacy related, please type "Privacy" in the subject line of your e-mail.

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MV Kudos

"MV has demonstrated an ongoing commitment to customer service and operational efficiency. We are pleased to extend our partnership with a shared focus on improving and enhancing mobility throughout the community."

– Adrian Aguilar, Santa Clarita City Transit Manager

“MV has consistently demonstrated its reliability and commitment to providing positive customer service.”

– Mike Greenwood, Chief Operations Officer, Access Services 

“MV Transportation is safe, reliable and responsive. Putnam County has developed a partnership that provides affordable and consistently dependable transportation services for our residents. The personal attention to every detail helps make my job as the transit manager easy. MV is extraordinary in every aspect of transit service.”

– Vincent Tamagna, Chairman Transportation Advisory /Director Transportation, Putnam County, NY

“MV’s more than 15-year commitment to the success of our system is critical as we continue our work to grow ridership and improve mobility throughout the Tri-Valley community.”

– Michael Tree, LAVTA Executive Director 


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DALLAS, Texas (March 24, 2021) MV Transportation today announced it has been awarded a contract to provide paratransit services by the Metropolitan Transit Authority of Harris County (Houston Metro) beginning April 11, 2021. 

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