Raleigh-Durham Airport Authority Awards Contract to Operate New Shuttle Service to MV Transportation
Partnership to provide high-quality transportation and minimize passenger transit time between new parking option and the airport terminals
DALLAS, Texas (May 1, 2019) – MV Transportation, Inc., a recognized leader in passenger transportation services, today announced that it has been awarded a contract to provide airport transportation shuttle services to the Raleigh-Durham Airport Authority (RDU) for its new ParkRDU Express product beginning May 1, 2019.
Raleigh–Durham International Airport is the main airport serving Raleigh, Durham, and the surrounding Research Triangle region of North Carolina. The airport offers passenger service to 66 destinations with over 400 average daily departures. Under terms of the five-year contract, MV will design and implement a new high-quality shuttle service to be available 24-hours per day that minimizes passenger transit times between ParkRDU Express and the two RDU terminals. MV will be responsible for all operations, including maintenance, dispatch and scheduling, safety, and customer service.
With an emphasis on customer convenience, passengers parked in the Express lot will be picked up at or near their cars shortly after parking. MV’s “Trunk to Terminal” service will provide passengers with estimated time of shuttle arrival and pick-up details through a customer-facing mobile app. Additionally, during non-peak times, riders will be able to push a button on the app to be picked up at their car and delivered directly to the terminal.
“RDU is launching the Express product to meet our customers’ demand for a convenient parking option that delivers great value,” said David Freedman, Authority senior vice president and chief revenue officer. “With our partner MV, known for innovative, safe and reliable service delivery, RDU is confident that travelers will love this new option.”
“We are excited about our partnership with RDU and appreciate the confidence the board has placed in MV,” said Steve Trinkle, MV Transportation Senior Vice President, who will oversee operations. “We look forward to bringing new and innovative ideas that enhance the overall passenger experience as people begin and end their journeys at Raleigh-Durham International Airport.”
MV’s new contract with RDU extends the company’s long history of providing transportation services to North Carolina communities, with additional services offered in Raleigh, Cary, Salisbury, and Jacksonville.
Additional information about the new airport shuttle and how to download the application will be available in the coming weeks on the RDU website www.rdu.com.
About the Raleigh-Durham Airport Authority
The Raleigh-Durham Airport Authority operates Raleigh-Durham International Airport. In 2018, 12.8 million passengers flew through RDU. With 66 nonstop destinations and 11 airlines, RDU connects central North Carolina to the people and places that matter most. RDU powers our region’s economy with a $12.6 billion annual economic impact supporting 5,000 jobs on campus and more than 86,000 regional jobs. Learn about the Airport Authority board, including its monthly meetings.
About MV Transportation, Inc.
MV Transportation is the largest privately-owned passenger transportation contracting services firm in the United States. We provide paratransit, fixed-route, campus and corporate shuttles, and student transportation services, partnering with over 200 city and county government transit agencies, school districts, universities, and corporations. Founded in 1975, MV provides freedom for over 110 million passengers each year across 30 states and Canada with a team of more than 20,000 dedicated transit professionals. For additional information, please visit www.mvtransit.com.