Fixed Route

We serve diverse communities—from small, rural fixed-route services to large, high-profile systems. Across these systems, our clients share the same goal: safe, reliable, predictable, easy-to-use, cost effective service. 

How it works

The client is at the center of everything we do. All decisions on behalf of clients come back to whether or not the outcome will be positive for clients and passengers.

Ask us about:

ANALYSIS & PLANNING

We determine where to gain the greatest opportunities for service improvement: staffing, run cutting, scheduling, fleet financing, brokered services, piloting a new service, or introducing a new technology.

What can you expect from us? Analysis, Planning, Resource allocation, Pricing, P&L creation and management

SOLUTION DESIGN

We creatively design the best possible service for each client. This model allows for a holistic approach to the service needs in a community. Designs can include innovative new solutions that:

1. Introduce first and last mile service
It is possible within today’s fixed route systems to introduce smaller, more flexible routes that will connect more people to your service and other transportation modes such as rail. Through partnerships, MV can bring your service scalable, first and last mile solutions that run in tandem with your fixed route service and increase overall passenger usage and satisfaction.
What can you expect from us? Needs assessment, Run cutting, Scheduling, Partnership expertise

2. Eliminate and replace underperforming routes
Making changes to existing routes can be expensive and time consuming, and requires careful management to avoid confusion and dissatisfied passengers. MV can help by identifying underperforming routes and replacing them with smaller, flexible routes that serve specific community needs.
What can you expect from us?  Needs assessment, Run cutting, Scheduling, Partnership expertise

IMPLEMENTATION

Hiring and retaining the best people

We hire people to pursue careers, not just jobs. Following onboarding and thorough training, we closely monitor engagement, deliver programs for continuous professional development, and practice performance-based decision making to ensure we retain the best. We also provide labor relations expertise and services to our clients. MV Careers

What can you expect from us? Leadership, Recruiting, Training, Professional development, Engagement, Retention, Labor relations, Human resources

Safety-enabling, preventative technologies and training programs

We design, initiate and run a comprehensive program that includes:

  • Video-based coaching with predictive analytics that prevent collisions before they happen.
  • Collision avoidance technology that gives drivers real-time prompts to address dangerous situations right before they happen.
  • Customized operator training programs based on local needs.

What can you expect from us? Training, Prevention & Monitoring, Auditing, Reporting,  Insurance & Risk Management

Safeguarding your investment with an integrated approach to maintenance

We believe maintenance must consider the impact on every area of service: safety, passenger comfort, and cost efficiency. Knowledge of fleet compliance for funding and purchasing power to save costs are additional reasons to choose us.

What can you expect from us? Fleet management, Facility management, Audits, Inspections,  Procurement, Cleaning

Technology integration and software expertise

We pride ourselves on bringing technology specialists to your service who can diagnose, assess and implement the right mix of programs and solutions. We are hands on, dedicated and responsive to your needs. From simple project management all the way through to coding, we are a valuable partner to lean on when it comes to making the whole technology environment work.

What can you expect from us: Diagnostics, project management, software and implementation specialists, troubleshooting

Marketing to increase awareness and manage participation

So often we find that a lack of awareness can compromise the investment in the service provided. We can help by reaching the right people in your community with the right message.

What can you expect from us? Event management, Social media monitoring and engagement, Collateral, Message development

CONTINUOUS IMPROVEMENT

We meet with clients as frequently as they will allow us to in order to ensure we are bringing the best possible ideas and solutions. This includes a regular cadence of meetings, client & passenger satisfaction surveys and transparent reporting and communications.

What can you expect from us: survey implementation, reporting, senior leadership engagement